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Passage: Online shopping has grown rapidly in Pakistan, driven by increased smartphone use and convenient cash-on-delivery options. Small business owners have used social media platforms to reach customers without needing a physical shop, lowering their startup costs considerably. However, unreliable delivery services and a lack of consumer protection laws continue to frustrate many online shoppers. Question: In the passage, the word ‘frustrate’ most nearly means:

A. To speed up a process
B. To financially reward
C. To legally protect
D. To cause annoyance or disappointment ✅

Explanation

'Frustrate' here means causing annoyance to shoppers due to unreliable service, not rewarding or protecting them